{"title":"Return \u0026 Refund","description":"\u003cp\u003eDue to health and safety regulations, we are unable to issue any refund for used or opened products.\u003c\/p\u003e\n\u003cp\u003eWe will pay the return shipping costs if the product is defective or the return is a result of our error.\u003c\/p\u003e\n\u003cp\u003eIf the item is returned for any other reason, the buyer is responsible for the return shipping amount.\u003c\/p\u003e\n\u003cp\u003eNo returns will be accepted after 14 days.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat happens after I have returned an item?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will issue you and in-store credit voucher equivalent to the amount of the returned item. You can use this voucher throughout the entire store. This voucher will be issued to you within 7 days of receiving your product.\u003c\/p\u003e\n\u003cp\u003ePlease return your purchase to the following address:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCrown Clinic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNo 10-G, Jalan Temenggung 7\/9,\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSeksyen 9, Bandar Mahkota Cheras,\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e43200 Cheras, Selangor, Malaysia.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWe are always here to help, if you have questions, please email to \u003cstrong\u003eenquiry@crownclinic.com.my\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMy items are damaged during shipping, what do I do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon receiving the goods, please inspect your items carefully. If your parcel is damaged or opened before you sign for the parcel, you can reject it and have PosLaju return the parcel to us.\u003c\/p\u003e\n\u003cp\u003eIf your item is damaged after you have received the parcel and opened it, please take a photo immediately of the condition of the item and the packaging, and email it to us or call our customer care hotline and notify us.\u003c\/p\u003e\n\u003cp\u003eWe will work with you on a case by case basis.\u003cstrong\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAny other question?\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003ePlease contact our customer service team at enquiry@crownclinic.com.my or by phoning us at +603-90111769 (9.00am-7.00pm Monday to Saturday, excluding national public holidays)\u003c\/p\u003e\n\u003cp\u003eYou can also contact us via our online chat for further information. \u003c\/p\u003e","products":[],"url":"https:\/\/www.crownclinic.com.my\/collections\/return-refund.oembed","provider":"Crown Clinic","version":"1.0","type":"link"}